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BravestDog · 01-31-2008, 07:19 PM

CJC

What is Showhaulers warranty on their conversions that fail due to inferior workmanship or materials such as in your case of delaminating exterior siding from the studs and roof holes?

Here is their current warranty

http://www.showhauler.com/warranty.html

LIMITED TWO YEAR WARRANTY
FOR LIVING QUARTERS MANUFACTURED BY SHOW HAULER TRUCKS, INC.

SOLD IN THE UNITED STATES AND CANADA

COVERAGE PROVIDED:

Your new living quarters including the structure, plumbing heating and electrical systems said all appliances and equipment installed by the manufacturer, is warranted under normal use to be free from manufacturing defects in material and workmanship. The warranty extends to the first retail purchaser and begins on the date of original retail delivery or the date the living quarters is first placed into service (whichever occurs first). This warranty extends for a period of two years from such date. Written notice of defects must be given to the selling dealer or the manufacturer not later than ten (10) days after the expiration of the applicable warranty. Warranty repairs, if required, will be made without charge after your living quarters is taken to the dealer or manufacturing plant location.

OWNER'S OBLIGATIONS:

The owner is responsible for normal maintenance; however, minor adjustments (such as adjustments o the interior or exterior doors, LP regulator pressure, cabinet latches, TV antenna control, etc.) will be performed by the dealer during the first ninety (90) days of warranty coverage. Thereafter, such adjustments are the responsibility of the owner as normal maintenance unless required as a direct result of repair or replacement of a defective part under this warranty.

If a problem occurs which the owner believes is covered by this warranty, the owner shall contact the selling dealer, or other authorized dealer, giving him sufficient information to resolve the matter. The owner shall deliver the living quarters to the dealer or manufacturing plant location for warranty service.

DEALER'S OBLIGATIONS:

By agreement with the manufacturing, the dealer is obligated to maintain the living quarters prior to retail sale, to perform a detailed pre-delivery inspection and to repair any parts necessary to correct defects in material or workmanship

WHEN THE DEALER DOES NOT RESOLVE THE PROBLEM:

If the dealer is unable or unwilling to resolve & problem which the owner is convinced is covered by this warranty. he should contact the manufacturing plant at the address listed below and provide the manufacturer with a description in writing of the problem and attempts made to resolve it.

MANUFACTURING PLANT OBLIGATIONS:

Upon receipt of a claim, where the dealer was unable or unwilling to resolve the problem, the manufacturing plant will repair or replace any parts necessary to correct defects in material or workmanship, or will take other appropriate action as may be required.

WHAT IS NOT COVERED BY THIS WARRANTY

1. Batteries, appliances and other equipment, which are covered by the separate warranties of the respective manufacturers of these components.

2. Damage caused by or related to:

A. Accidents, misuse or negligence.

B. Alteration or modification of the living quarters.

C. Environmental conditions (salt, hail, chemicals in the atmosphere, etc.)

3. Normal deterioration due to wear or exposure, such as fading of fabrics or drapes, carpet wear, etc.

4. Normal maintenance and service items such as light bulbs, fuses, lubricants, etc.

5. Extra expenses such as transportation to and from dealer or manufacturing plant location, loss of time, loss of pay, loss of use of the living quarters, inconvenience, commercial loss, towing charges, bus fees, vehicle rental, incidental charges sock as telephone calls or lodging bills, or other incidental or consequential damages (other than injury to the person).

6. Any unit used as a commercial unit or used as a rental unit.

7. Condensation on any window or other parts or any results of condensation.

Some states do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights and you have other rights which may vary from state to state.

Dealers or any other persons are not authorized to make modifications to this warranty. Any additional statements concerning this warranty whether oral or written are not the responsibility of the manufacturer and should not be relied upon.

01-31-2008, 07:19 PM	#5
BravestDog Senior Member Join Date: Feb 2004 Location: San Francisco Bay Area Posts: 748	CJC What is Showhaulers warranty on their conversions that fail due to inferior workmanship or materials such as in your case of delaminating exterior siding from the studs and roof holes? Here is their current warranty http://www.showhauler.com/warranty.html LIMITED TWO YEAR WARRANTY FOR LIVING QUARTERS MANUFACTURED BY SHOW HAULER TRUCKS, INC. SOLD IN THE UNITED STATES AND CANADA COVERAGE PROVIDED: Your new living quarters including the structure, plumbing heating and electrical systems said all appliances and equipment installed by the manufacturer, is warranted under normal use to be free from manufacturing defects in material and workmanship. The warranty extends to the first retail purchaser and begins on the date of original retail delivery or the date the living quarters is first placed into service (whichever occurs first). This warranty extends for a period of two years from such date. Written notice of defects must be given to the selling dealer or the manufacturer not later than ten (10) days after the expiration of the applicable warranty. Warranty repairs, if required, will be made without charge after your living quarters is taken to the dealer or manufacturing plant location. OWNER'S OBLIGATIONS: The owner is responsible for normal maintenance; however, minor adjustments (such as adjustments o the interior or exterior doors, LP regulator pressure, cabinet latches, TV antenna control, etc.) will be performed by the dealer during the first ninety (90) days of warranty coverage. Thereafter, such adjustments are the responsibility of the owner as normal maintenance unless required as a direct result of repair or replacement of a defective part under this warranty. If a problem occurs which the owner believes is covered by this warranty, the owner shall contact the selling dealer, or other authorized dealer, giving him sufficient information to resolve the matter. The owner shall deliver the living quarters to the dealer or manufacturing plant location for warranty service. DEALER'S OBLIGATIONS: By agreement with the manufacturing, the dealer is obligated to maintain the living quarters prior to retail sale, to perform a detailed pre-delivery inspection and to repair any parts necessary to correct defects in material or workmanship WHEN THE DEALER DOES NOT RESOLVE THE PROBLEM: If the dealer is unable or unwilling to resolve & problem which the owner is convinced is covered by this warranty. he should contact the manufacturing plant at the address listed below and provide the manufacturer with a description in writing of the problem and attempts made to resolve it. MANUFACTURING PLANT OBLIGATIONS: Upon receipt of a claim, where the dealer was unable or unwilling to resolve the problem, the manufacturing plant will repair or replace any parts necessary to correct defects in material or workmanship, or will take other appropriate action as may be required. WHAT IS NOT COVERED BY THIS WARRANTY 1. Batteries, appliances and other equipment, which are covered by the separate warranties of the respective manufacturers of these components. 2. Damage caused by or related to: A. Accidents, misuse or negligence. B. Alteration or modification of the living quarters. C. Environmental conditions (salt, hail, chemicals in the atmosphere, etc.) 3. Normal deterioration due to wear or exposure, such as fading of fabrics or drapes, carpet wear, etc. 4. Normal maintenance and service items such as light bulbs, fuses, lubricants, etc. 5. Extra expenses such as transportation to and from dealer or manufacturing plant location, loss of time, loss of pay, loss of use of the living quarters, inconvenience, commercial loss, towing charges, bus fees, vehicle rental, incidental charges sock as telephone calls or lodging bills, or other incidental or consequential damages (other than injury to the person). 6. Any unit used as a commercial unit or used as a rental unit. 7. Condensation on any window or other parts or any results of condensation. Some states do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you have other rights which may vary from state to state. Dealers or any other persons are not authorized to make modifications to this warranty. Any additional statements concerning this warranty whether oral or written are not the responsibility of the manufacturer and should not be relied upon. __________________ "I have marveled often at the thin line that divides success from failure and the sudden turn that leads from apparently certain disaster to comparative safety." Ernest Shackleton, Antarctic Explorer, Sea and Land, 1874-1922.